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When the scanner did nothing

1. Ensure that the original document is loaded properly.
2. If your Sleep mode is just wearing, then it might take time123 hp 123.hp/setup 123.hp.com.setup 123.hp 123.hp.setup for the printer to start its job.
3. Ensure that the HP software you have installed is proper. If not, uninstall the software and visit our site to download the latest software and drivers.

When the scan takes too long

If you have set the printer to scan in high resolution, 123.hp com hp 123 123hp 123hp.com it is entitled to take longer and the result will be a larger file size. The lower the resolution, the lesser the time taken to scan.

When part of the document did not scan or text is missing

1. Make sure that the original document is loaded properly.123 hp 123.hp/setup 123.hp.com.setup 123.hp 123.hp.setup Also, if you have scanned your document from the automatic document feeder, try scanning it for the scanner glass.
2. Also, keep in mind that colour backgrounds might123.hp com hp 123 123hp 123hp.com cause the foreground and background images to blend. So, adjust the scan settings before the scan job begins.
3. Check if the input paper size is large enough to occupy the original that is being scanned.
4. Sometimes, the printer is automatically set to perform a specific task. Check the setting and change according to your need.

When text cannot be edited

1. Check if OCR has been installed123 hp 123.hp/setup 123.hp.com.setup 123.hp 123.hp.setup in your HP Officejet Pro printer.
2. Perform one of the following tasks based on the operating system you use.
   1. Windows 8: Start – – > app bar 123.hp com hp 123 123hp 123hp.com – – > All apps – – > Printer name – – > Utilities – – > Printer Setup & Software – – > Add more software – – > Customize Software Selection – – > OCR.
   2. Windows 7, Windows Vista and Windows XP: Start – – > All Programs – – > HP – – > printer name – – > Printer Setup & Software – -> Add more software – – > Customize Software Selection – – > OCR.
   3. If you have installed the HP software on your Macintosh, then the OCR software might not be installed. To install it, insert the software CD that came with your printer, and click on the HP installer icon on the printer software.
3. The document type you have selection should be editable text.123 hp 123.hp/setup 123.hp.com.setup 123.hp 123.hp.setup It is is classified as graphic, it cannot be converted to text.
4. Check where the original document is placed. When the document is scanned as an editable text from ADF, the original must placed in the automatic document feeder. If the document is scanned from the scanner glass, then the original must placed on the scanner glass print side down.
5. The original document should have good image quality.
6. It is to be noted that colored backgrounds can cause distortion in the scanned image.
   

HP OFFICEJET 6962 PRINTER SETUP

The HP Officejet 6962 printers are facilitated with the instant ready ink, because of which you never runs out of ink. The HP Office jet printers have the auto document feeder. Also,123.hp com hp 123 123hp 123hp.com some HP Office jet printers are capable of Automatic two sided printing( auto-duplexing) feature.Latest Driver & Manuals download from 123.hp.com/oj6962.